Poolest Privacy Policy
Your privacy is important to us at Poolest. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services. By using our site or services, you consent to the terms outlined here.
1. Information We Collect
- Personal Information: When you contact us or request services, we may collect personal information such as your name, email address, phone number, and physical address to schedule appointments and provide accurate service.
- Payment Information: For billing purposes, we may collect payment details, including credit/debit card information. Poolest does not store payment information directly; all payment processing is handled securely through third-party providers.
- Usage Data: We may collect information about your interactions with our website, including IP address, browser type, pages visited, and time spent on each page to improve our website experience.
2. How We Use Your Information
- Service Provision: We use personal information to fulfill service requests, manage appointments, and provide customer support.
- Communication: Your contact information may be used to communicate service updates, promotions, or important notices.
- Improvement and Personalization: Usage data helps us improve our website experience, personalize content, and optimize service offerings.
- Billing: Payment information is used solely to process transactions for requested services.
3. Sharing Your Information
- Third-Party Service Providers: We may share information with trusted third parties who assist in providing services, such as payment processors and IT providers. These parties are obligated to keep your information confidential and use it solely for service-related purposes.
- Legal Compliance: We may disclose information if required by law or in response to a valid legal process, such as a court order or government investigation.
4. Data Security
- Poolest takes appropriate measures to secure your personal data from unauthorized access, alteration, or disclosure. We use encryption and secure protocols for data handling, and access to personal data is restricted to authorized personnel only.
- While we implement robust security measures, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
- We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted.
6. Your Rights
- Access and Correction: You may request access to or correction of your personal data by contacting us.
- Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.
- Data Deletion: You may request deletion of your personal data; however, some information may be retained as necessary to comply with legal obligations or legitimate business purposes.
7. Cookies and Tracking
- Poolest’s website may use cookies to enhance user experience, track site usage, and gather data for website improvement. Cookies are small files stored on your device by your web browser. You can choose to disable cookies in your browser settings; however, doing so may affect website functionality.
8. Third-Party Links
- Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party sites they visit.
9. Children’s Privacy
- Poolest does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected data from a child under 13 without verification of parental consent, we will take steps to remove that information.
10. Changes to This Privacy Policy
- Poolest reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page with an updated “Last Updated” date. We encourage users to review this policy periodically.
11. Contact Us
- If you have questions or concerns about our Privacy Policy, please contact us at:
- Email: info@poolest.co
- Phone: (844) 407 6657
Thank you for trusting Poolest. Your privacy and security are important to us, and we are committed to protecting your personal information.